Peningo Systems, Inc.
Resume of Candidate: PEN86
Tivoli Workload Scheduler Consultant
Main Skills: My main skills include, but are not limited to, UNIX administration (HPUX, AIX, Solaris), Storage administration (Tivoli Storage Manager, Veritas
Netbackup) and automated job scheduling (Tivoli Workload Scheduler, Control-M). I am Tivoli certified in Tivoli Workload Scheduler v7.0 and Tivoli
Storage Manager v5.2. I am also well versed in Windows operating system administration.
Professional experiences:
07/2006-present
Tivoli Architectural Specialist
I design and implement Tivoli products on this project, and heavy Unix scripting is also involved.
• Installing and supporting Tivoli products.
• Code development and testing.
• Scripting
• Designing and creating jobs and jobstreams.
08/2006-07/2007
Technology Engineer – Credit Card Services
• Transferring data files using various transfer tools.
• Troubleshooting and resending failed transfer files.
• Running and modifying batch jobs in TWS.
• Restarting databases and servers.
• Creating, deleting and updating user accounts.
• Resetting database and Unix accounts passwords
• Unlocking and resetting database accounts
• Restoring customer data files in Veritas Netbackup
• Operating systems administration – AIX, Solaris, WNT 2000, 20003.
• Shell scripting.
07/2005-07/2006
Tivoli Infrastructure Support –
On this project, I supported various customer accounts and provided trainings on the use of - and best practices with – Tivoli Workload Scheduler and
Tivoli Storage Manager. I also participated in architecting Tivoli networks within SAN environments as a Tivoli product SME at the customer sites, some
of which are Chicago Parking, Campbell’s Soup, Philip Morris/Altria and New York University.
• Deploying Tivoli products at customer sites.
• Installing, tuning and supporting TSM/TWS servers.
• Partaking in Tivoli (TSM/TWS) Network Architecture/Design Projects.
• Remotely installing, upgrading, maintaining and supporting TSM and TWS.
• Installing and supporting TSM client, storage and Tivoli Data Protection (TDP) agents.
• Troubleshooting and fixing TDP (specifically, oracle and MSSQL) link issues.
• Setting up schedules for ‘TDP for Oracle’ and ‘TDP for MSSQL server’ backups.
• Installing and supporting TWS extended agent for SAP and PeopleSoft.
• Troubleshooting connection issues with TWS extended agent for SAP.
• Working with the SAP Basis team in setting up automated jobs in TWS.
• Troubleshooting and fixing failed backup jobs and network issues.
• Assisting and advising customers on data capacity planning.
• Training customers on the best practices with Tivoli products.
• Assisting in setting up of complex schedules involving (PGP) encryption, file polling and transfer - FTP, SFTP and Tumbleweed STClient.
• Providing 3rd level off-hour support to my clients.
• Working with devices in the SAN environment.
• Some system (Unix and WNT) administration.
• Operating systems device file configuration.
• Creating support and training documentations.
• Storage hardware installation.
• Assisting in creation of jobs and schedules.
• Shell scripting.
10/2004-03/2005
Midrange Unix Administrator –
Worked in the Midrange UNIX Team tasked with data storage management, Enterprise Alert system and Job automation during the company’s Raritan Data
Center consolidation project. I managed data protection in most of the 206 J&J operating companies, verifying backed up data integrity and resolving
issues with failed ones.
• Installing and managing application software – Veritas Netbackup, Tivoli Workload Scheduler, Tivoli Enterprise Console and HP Openview.
• Setting up backup policies in Veritas Netbackup.
• Reviewing daily backup reports and attending to any issues thereof.
• Monitoring alerts in HP OpenView and Tivoli Enterprise Console – company was transitioning from TEC to OVO so both were used concurrently.
• Supporting and managing data storage in multiple environments with thousands of WNT and multi-flavored UNIX servers using different versions
of Veritas Netbackup.
• Providing remote storage management support for some of the J&J operating companies.
• Maintaining user and group accounts on Unix servers.
• Troubleshooting network issues and managing system activities and processes.
• Partaking in disaster recovery planning testing sessions bi-weekly.
• Defining and supporting backup jobs in Tivoli Workload Scheduler (maestro).
• Providing timely off-hour on-call support, mostly surpassing the SLA standards.
• Creating detailed documentation and analysis of backup\system performances.
• Maintaining LAN/SAN storage hardware and liaising with the vendors.
• Creating Oracle database backup policy (with RMAN) in Veritas Netbackup.
• Assessing the backup environment and recommending changes (examples: move server storage paths from LAN to SAN; use multiplexing) to
optimize performances and maintain existing backup window.
• Shell scripting: PERL, KORN, POSIX.
03/2002-07/2004
Tivoli Administrator –
Consulted at Pfizer, Inc., working in a team of two, tasked with setting up the whole Tivoli environment. This included data network design and
implementation, disaster recovery planning and testing, job automation set-up and support, storage allocation on EMC hardware. One of the major
projects I handled on this account was migrating the whole Tivoli environment (consisting of both TWS and TSM) from HPUX operating system to Solaris
operating system.
• Configuring Storage Area Network (SAN) devices in TSM servers.
• Configuring and allocating storage space in SAN attached storage devices.
• Installing and configuring TSM server and clients, storage agent and Tivoli Data Protection (TDP) for Oracle.
• Troubleshooting and fixing missed backups and providing updates to customers.
• Setting up Policy Domains and scheduling data backups in TWS.
• Designing storage pool hierarchy to ensure efficient backups data migration.
• Configuring and managing storage space (RAID groups, LUNs, Storage Groups) on EMC Clariion storage system using Navisphere Manager GUI.
• Tuning TSM servers (4) to ensure optimum performance.
• Centralizing operations with TSM configuration manager.
• Analyzing Data Storage Capacity requirements.
• Implementing and testing Disaster Recovery Plan.
• Enforcing strict filesystem usage rule by defining ITSRM policies.
• Fully administering Tivoli (TWS and TSM master) servers.
• Implementing and monitoring system (filesystem, disk) quotas.
• Installing Tivoli Workload Scheduler client software and patches.
• Installing and maintaining Tivoli Management Framework and connectors.
• Troubleshooting FTA link problems, job abends and failures.
• Creating Standard Operating Procedure (SOP).
• Partaking in various Tivoli networks migration projects.
• Updating and maintaining the TWS security file.
• Training Operations team on new releases of Tivoli software.
• Meeting regularly with different Business Units on Tivoli issue updates.
• Providing on-call support during weekends and off-shift hours.
• Liaising with IBM support on resolving Tivoli issues.
• Shell-scripting (POSIX, KORN and PERL).
03/2000- 03/2002
System Administrator –
I started off as an Application Technician seeing to the day-to-day performances of the data backup and job automation tools, amongst other duties. I
worked briefly with TWS and then with BMC Control-M when the company switched to the latter. I later worked in the UNIX Administration team managing
the HPUX and SUN servers.
• Scheduling backups and restores of files and filesystems using Tivoli Maestro.
• Monitoring and maintaining network connectivity using HP Openview, BMC Patrol Explorer, etc.
• Performing shutdown and restart of servers of NT and UNIX servers.
• Monitoring system alerts on BMC Patrol Enterprise Manager.
• Monitoring backup jobs and schedules using Maestro conman - and Control-M/EM.
• Monitoring, identifying and troubleshooting system error messages on NT and Unix servers.
• Liaising with the National Help Desk to provide top class services to clients on the WAN.
• Providing first level problem determination and resolution - reducing system down time.
• Monitoring website to make sure that clients gain hitch-free access all the time.
• Monitoring and maintaining StorageTek (tape drives) using ACSLS commands.
• Installing and configuring oracle database for Control-M/EM usage.
• Giving read access to clients on certain restricted servers.
• Placing service calls to software/hardware vendors.
• Installing and configuring Veritas Netbackup.
• Monitoring and maintaining print spools.
• Creating jobs and schedules in Control-M.
• Setting up Veritas Netbackup client node Policies.
• Troubleshooting backup failures.
• Maintaining peripheral devices and their associated drivers.
• Monitoring and managing disk usage and system quotas.
SOFTWARE/OTHERS
• AIX 5.1
• Oracle 8i, 9i
• Solaris 7, 8, 9
• HPUX 10.20, 11.00, 11i
• Windows 2000/2003/NT 4 servers.
• Control M/EM 5.0.1.0, 6.0.03, 6.1.01
• Veritas Netbackup Datacenter 3.4, 4.5, 5.0, 5.1
• Tivoli Workload Scheduler 6.0, 7.0, 8.1, 8.2, 8.2.1
• Tivoli Management Framework 3.7, 4.1
• Job Scheduling Console 1.1, 1.2, 1.3
• Tivoli Enterprise Console 3.7
• Tivoli Storage Manager 4.2.3, 5.1.0, 5.2.3, 5.3
• Tivoli Storage Resource Manager
• Remedy (Picasso)
• StorageTek Powderhorn silo
• IBM 349X tape library
• ADIC Scalar 10K tape library
• EMC Clariion/Navisphere Manager.
TRAINING COURSES ATTENDED:
• MCSE training 01/99-07/99
• Sun Solaris administration 08/99-02/2000
• BMC Control-M 12/2000
• Logical Volume Management 02/2001
• Database Access 02/2001
• HP-UX Sys/NW Admin for Experienced Administrators 06/2001
• Problem logging and reporting 10/2001
• TWS Framework 05/2002
• Storage management (Capacity Planning) 02/2003
• Business Continuity Solutions 02/2003
• Tivoli Enterprise Console 12/2003
• Picasso (Remedy) incident Reporting 10/2004
• GxP Awareness (Global Compliance) Training 10/2004
• TSM Server Performance Tuning 05/2005
CERTIFICATIONS:
• Tivoli Workload Scheduler v7.0 01/2003
• Tivoli Storage Manager v5.2 06/2005
…IBM Tivoli Certified Professional.
References will be provided upon request.