Peningo Systems, Inc.
Resume of Candidate: PEN146
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ITivoli System Management Engineer
Solutions oriented Tivoli Engineer with notable success working in large complex, web hosting environments, supporting monitoring major operating
systems and applications. Participate, in planning, analysis, and implementation of monitoring solutions in direct support of business objectives.
Experienced in development, execution and deployment of Tivoli and other products, custom monitoring applications, and system maintenance.
Engineered, deployed, and supported a Tivoli Monitoring 6.2.2 environment, implementing Tivoli Data Warehouse 2.1 including basic DB2 skills
required supporting the data warehouse. ITCAM for databases, Omegamon 7.1, and TEC 3.9. Netcool/OMNIbus, TBSM 4.2
Experience in Web Hosting, multi-customer, complex modern large server environments. Supporting Windows, AIX, Solaris, and Linux systems
Created, deployed new, or custom monitoring solutions for clients. Developed proactive monitoring for hardware and software problems before
failures, supporting SLA agreements. Create documentation and procedures, following CM standards. Increased automation over 50 percent in last
Experience supporting web, DB2, MS SQL, MQ, application, storage, disaster recovery servers, and network connectivity, from a system
Ability to manage multiple responsibilities and projects as required
Ten years Tivoli experience, with monitoring and other related tools.
Areas of Expertise:
Tivoli Monitoring (ITM) 6.2.1 and 6.2.2and all components 5.1.2
ITCAM for DB2 and MS SQL
Tivoli Data Warehouse (TDW) 2.1
Tivoli Common Reporter for TDW using BIRT
Omegamon 7.1 for MQ and MB monitoring.
Tivoli Identity Manager 4.6
TEC Logfile Adapters
Tivoli Framework 4.1.1
Tivoli Provisioning Manager 5.1
Platforms: UNIX (Solaris, AIX), Windows Sever 2003, Linux, ( Redhat, SUSE
Networking: TCP/IP Novell, Banyan,
Languages: UNIX Shell Scripting, Perl
Tools: Tivoli ITM, Tivoli DM, Tivoli Framework, Remedy, TCM,
Interlink PEC, Interlink iiAgent, Prognosis. Microsoft Office, Lotus Office
IBM OPAL - Best Practices and Tools for IT Service Management
Active Secret Security Clearance
NACLC from OPM Closed 2009 10 01
PSI adjudication of MACLC OPM Closed 2009 10 01
June 2010 to present
Design, build and document a Tivoli Enterprise system that includes, ITM 6.22, Netcool/Omnibus 7.3, TADDAM, CCMDB, ITNM 3.8, TBSM 4.2, TDW 2.1,
IMPACT4.3, and TCM 7.3. Create install scripts and documentation that users with no Tivoli tools, experience can install and get the enterprise
June 2008 to June 2010
SME for a Tivoli environment consisting of, ITM 5.12, TEC 3.9, ITIM 4.6, TRM 4.2,
TCM 4.2. Designed, built, and deployed a parallel ITM 6.2.1 and Netcool/Omnibus 7.2 environment while supporting an ITM 5.1.2 and TEC 3.9 system.
TDW 2.1 was used to create reports to management for sever usage and availability. Created procedures and documentation for the operations group as
well as complying with all change processes, configuration inventory control. Adhere to all Corporate, Change, and Problem ticket polices and
This is a contract position.
April 2007 to 2008 June 2008
Second Level support for Tivoli Framework and Tivoli Monitoring for over 2000 servers.
Interlink PEC support as well as the iiAgents from Interlink for log file and system monitoring, Second level support also for Symantec ESM security
monitors and Tripwire Security monitoring. This was a contract and not a permanent position.
April 2001 to April 2007
Technical Services Professional
Recruited to support the eBIZ Web Hosting environment using Tivoli Framework,
BMC, Candle, ITM5.1 and ITM6.1.
Created custom Solaris hardware monitors that notified of problems before a server would fail. In the first 6 months of deployment this caught over 30
outages from the proactive nature of the monitor. Part a team that created, and deployed repeatable processes, for migration of remote server farms in
to “one” farm in many locations. This process-reduced man-hours needed for migration over 2 hours a server. Adhere to all Corporate, Change, and
Problem ticket policies and procedures. Supported AIX, Solaris, Windows NT4.0,2000,2003 and Linux servers. Created custom solutions as needed.
Create and support custom monitors for Oracle, DB2, logs, applications (WebSphere, MQ) and network connectivity.
January 1999 to April 2001
Network Administrator/System Support
Network administrator for an engineering firm. User administration and security for all of the network, mail, and phone systems. Desktop, server and
printer hardware and software support. Backups as required. Supported remote access in to the network. Responsible for hardware and software
inventory and control. Converted a Banyan Vines network to a Novell 4.11 environment. Remote support for 10 off site offices, using phone, email, and
travel as required. NT4.0, Win98, Macintosh operating systems supported. Meridian phone system Administrator.
Windows support and upgraded over 500 workstations to Windows 95
1996 to 1998
Contract support for different contracting companies.
Command Software Jupiter FL 1994 to 1996
First level PC and system support. Jr Network Administrator for a Novell 3.12 network. MS Mail administrator. Created training manuals and procedures
Denver CO 1990 1994
Created digital map and seismic data and loaded in to mainframes.